Frequently asked questions
How do i purchase a Memoride license
You can choose the license best suited to your organisation's need on the pricing page.
What is included in the purchase of a license
Included in all licenses is the right to acces the Memoride platform. Depending on the type of license you get more, or less cycling time or KM and more or less freedom while using the platform.
Always included in any type of license is the movement sensor .Which is shipped to you for free after the purchase is made.
How long is my license valid
All licenses are purchased for 1 year. Either payed in monthly installments or paid in full for a year. Subscription cancellations can be done at any time after the first year.
Can I use my own routes multiple times, or can I use it only once with the credits I get in my license
Memoride can be purchased with or without the hardware. When purchasing the hardware, you can build a "cached" database. This means that you can create own routes or select existing routes and use them as many times as you like, after the first purchase.
Where do I find set-up instructions?
You can find video's, instruction manuals and more here on the help and instructions page.